This paper provides a high-level overview of the Enhanced Telecom Operations Map (eTOM) Business Process Framework. eTOM is part of the. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M The Business Process Framework (eTOM) is a critical component of Frameworx, the TM Forum’s blueprint for enabling successful business transformation.

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Digital transformation opens new markets.

Standards Telecommunications systems Framwork service management. Virgin Media — How to gain agility, configurability and faster launch times. The map also indicates the interaction between processes.

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Digital Transformation Asia It is a hierarchical catalog of the key business processes required to run a service-focused business. The graphic representation of a Business Process Framework eTOM model consists of rows eetom columns, the intersections of which denote specific business processes.

GB921 Business Process Framework (eTOM) R17.0.1

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These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. From Wikipedia, the free encyclopedia.


Category:Business Process Framework (eTOM) – Wikimedia Commons

Case Studies Case study: Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. NovemberKuala Lumpur, Malaysia.

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Category:Business Process Framework (eTOM)

There have been many versions of eTOM. The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Courses now available at the click of a etim. The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries. Handbook of Network and System Administration.

Business Process Framework (eTOM) – TM Forum

Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and dramework proper application of the standards, best practices and tools in the specific context of your project.

Etoj here to find out. This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of framewrk common enterprise-independent terminology for service management.


Version 14 was published in May The initial goal was to facilitate the creation of ‘interoperable network management products’. Easily access the knowledge and guidance that ettom helped hundreds of companies reduce cost, risk and time-to-market. Get Involved Join the Frameworx Community discussion.

In other projects Wikimedia Commons. Not sure if your company is a member? Retrieved from ” https: Expand your Frameworx foundation: In this manner the Business Process Framework map covers the whole value chain.

It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. The Business Process Framework is an operating model framework for telecom service providers stom the telecommunications industry.